HIT Time Attendance questions & answers

Choose the most popular programs from Audio & Video software
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Question by Ha Nguyen
401 views
December 21, 2015

I receive error 13 - type mismatch when I export data. How to fix it?

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Answer by Alex Urbach

This is a problem that's related to a macro function available in the application. First thing I recommend doing is a fresh install of the application. Secondly, reinstall/repair Visual Runtime. If you can't do that, simply download Visual Runtime 2008, 2010, and 2013 and then run the application again.


However, this could also be a bug in the application's code. Therefore, I recommend downloading the latest version from the official website: http://www.hitcorporation.com/index.php/support/softwares/

abdul 8
Question by abdul 8
197 views
February 16, 2014
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Answer by Sean Hill

Unfortunately, there is no public information about firmware upgrade for this device. The official website doesn't work either. This means that the only way to obtain information about possible firmware updating is through the local distributor of these devices, if it still exists.

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Question by Guest
861 views
October 4, 2013

While I execute the "Time Attendance Retrieve", I receive the following: "Runtime error '13'. Type mismatch."


Regards,
Peter Siew.

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Answer by Alex Urbach

This error is related to the calculations the software is doing based on your input. This error is caused by a wrong number that was added to the software. Try to check your data, because if you use a field in other way that it's meant to be used, you will get errors like the one above.

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